The Rant
Remote Tech Support to Maintain Your PC
Submitted by fergus » Tue 17-Aug-2021, 22:38Subject Area: GeneralKeywords: Tech Support | 1 member rating |
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Remote technical support to maintain, repair and update your computer is a very easy to work, affordable service when compared with other options. Best thing about computer support provided as remote tech support is that they educate the PC users all the time. The PC technicians giving instructions over phone call or online chatting empower the PC user to do it without the help the next time. It is great the manner in which remote PC support brings the PC back to its best working condition. The PC users only need to call and a lot of times a resourceful solution for the PC problem is suggested immediately.
PC Support Service for Anti-virus and Tune up Help
Perhaps the two most must-have benefits in getting PC Tech support under remote tech support are PC tune up and anti-virus help. PC tune software like TuneUp Utilities and the anti-virus its installation and configuration are the most vital maintenance chores that must be undertaken on your computer. The computer undergoes many operations on its own and its normal processes gather many files and folders which can do without.
Similarly anti-virus installation and help has special importance if you use the PC for online activities, which is most likely in these times. The threat of viruses is ubiquitous on the internet and every time, the new virus unleashed is more penetrating than the previous one with the serious potential to undo the protection provided by any anti-virus. Rather than getting anxious about all this, what you need to do is to ensure the safety of your PC by installing an antivirus, configuring its online virus scanner and keeping it updated on a regular basis.
Convenient and Affordable Computer Tech Support Help
Computer technical support help which provides phone or online computer help by Microsoft certified professionals for one time final payment to last a year is hard to beat. Such remote PC assistance offers great relief to those folks who are not of a technical leaning in the least.
They just have to make a call or buzz the technician Tech Support
By online chat their issue will be resolved by following the point and easy to understand instructions. The PC technicians having years of experience in remote technical support become adept in answering the questions in an easy to grasp manner.
There are a plethora of methods for remote IT support, most use secure channel to access using RDP (Remote Desktop Protocol) which listens on Port 3389 (though this default port can be changed when using PC's running Windows XP Professional SP3, MAC however can ONLY use Port 3389).
Microsoft currently refers to their official RDP server software as Remote Desktop Services, formerly "Terminal Services". Their official client software is currently referred to as Remote Desktop Connection, formerly "Terminal Services Client".
Remote IT support can also be provided using browser based technology, which is a more generic form and less secure than the RDP protocol and uses Port 80.
Windows Vista and Windows 7 (professional, business or ultimate editions only) have an in-built Remote IT Support feature which can be activated by following the following simple instructions - Right click on "My Computer", select "Properties" and select the "Remote" tab and select the security options applicable to your personal security requirements.
To connect from another Vista / Win7 PC on the same network, click the bottom radio button "Allow connections only from computers running Remote Desktop with Network Level Authentication". If you need to connect from an XP/2000 machine, click the "Allow connections from computers running any version of Remote Desktop" radio button.
Don't worry about setting up firewall rules, Vista or Windows 7 does that for you automatically.
In conclusion - the newer releases of Windows should make Remote IT Support issues and problems arising from firewalls blocking remote requests and Router Port forwarding errors a thing of the past, and something most people even with limited IT knowledge should be able to set-up themselves, thus empowering the IT helpless to help themselves in the future.
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